Privacy policy
Last updated: [DATE OF LAUNCH]
Who we are
Phoenix Dimensions is a brand, marketing and digital agency based in Lagos, Nigeria. This policy explains how we handle personal information collected through www.phoenixdimensions.com. We process personal data in line with the Nigeria Data Protection Act 2023.
What we collect
When you fill in our contact form, we collect your name, email address, phone number (if you give it), company name and the details you write in your message.
When you contact us on WhatsApp, by phone or by email, we receive the details you choose to share.
Like most websites, we may collect basic, anonymous information about how visitors use the site, such as pages viewed and the type of device used, to help us improve it.
Why we collect it
We use your information to reply to your enquiry, to prepare a scope or proposal you have asked for, and to keep in touch about work we are doing together. We do not sell your personal information, and we do not send you marketing messages unless you agree to receive them.
Who we share it with
We use trusted service providers to run this website and receive form messages, including our website host. They only process your information to provide their service to us. We do not share your information with anyone else unless the law requires it.
How long we keep it
We keep enquiry details for as long as we need them to respond to you and manage any work that follows, and then we delete them.
Your rights
You can ask us to show you the personal information we hold about you, correct it, delete it, or stop using it. To make a request, email hello@phoenixdimensions.com. You also have the right to complain to the Nigeria Data Protection Commission.
Keeping your information safe
We take reasonable steps to protect your information from loss, misuse and unauthorised access.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact us
Email: hello@phoenixdimensions.com
Phone: 0707 208 6067
Location: Lagos, Nigeria